Public Transportation
Serving Craven, Jones, and Pamlico Counties


2822 Neuse Blvd
New Bern NC 28560

Director: Terry Jordan
Phone: (252) 636-4917
Fax: (252) 636-4919
TDD/TTY: 1-800-735-2962




The mission of CARTS is to provide transportation services, within its capabilities, to the general public with special emphasis on the provision of such services to the elderly and/or handicapped residents of Craven, Jones and Pamlico counties.

The system operates a fleet of 32 vehicles, including 19 specially modified vans to accommodate the elderly and/or handicapped, 5 standard vans, 5 mini-buses and 3 sedans.

Scheduled route structures are currently based on the requirements of the Human Service Agencies served by the system (i.e. Social Services (DSS), Coastal County Enterprises (CCE), Port Human Services, Senior Citizen's Centers, Work First, etc.).

The service is available to the general public on a space available basis for fares ranging from $1.00 to $6.75 according to zoned distances. Demand/Response service is also available to the public on a limited basis, again with emphasis on the elderly and/or handicapped.

Days/Hours of Operation:
Office: Monday - Friday, 7:00 a.m to 5:30 p.m.
Routes: Monday - Friday, 5 a.m. to 6:00 p.m.
County Holidays Office Closed (Operate Dialysis Routes only)

Type of Services
Public transportation system operating as Craven Area Rural Transit System (CARTS).
Regional community public transportation system serving Craven, Jones, and Pamlico counties.
Provides public transportation services to human service agencies and the general public through subscription, demand response, and deviated fixed routes.

Provides public transportation services to other agencies such as:

Vocation Rehabilitation
Coastal Counties Enterprises
Coastal Community Action
Monarch/CCE (ARC)


Regular Out-of Area Destinations:
Greenville, Morehead, Kinston, Durham, Chapel Hill and other locations on request by availability of drivers, vehicle and funding.
Out of County Schedule

How to Schedule Public Transportation Service
Advance notice is required for subscription and demand response trips. Call CARTS at (252) 636-4917 no later than 12:00 noon, two business days prior to the trip. "Loop" Routes require no advance notice.

Cancellation & No-Show Policy
(To be enforced 1 Oct 2008)  

Compliments, Complaints, or Suggestions should be submitted to:
CARTS Director
P O Box 13605
New Bern NC 28561

(Title VI Compliance)



Department of
Social Services



Yellow Route

Monday - Friday: 8:00am - 4:46pm

Red Route Early Bird Express
Monday - Friday: 7:00am - 3:44pm


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